Descrizione
Programma
Prerequisiti
Obiettivi
Descrizione
Codice corso: DUIC
Deploying Cisco Unified Intelligence Center
Programma
Per il programma di dettaglio consultare la scheda pdf scaricabile.
Prerequisiti
The knowledge and skills that you should have before attending this course are as follows:
•A working knowledge of Unified Contact Center Enterprise is desired.
•A working knowledge of contact center operations is desirable.
Obiettivi
The Deploying Cisco Unified Intelligence Center (DUIC) v1.1 course is a three-day instructor-led training (ILT) course. Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to make the task of creating reports and managing disparate data sources easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families.
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Rif:
DUIC
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DATE:
-
DURATA:
3 giorni
- COSTO: 900 €