Descrizione
Programma
Prerequisiti
Obiettivi
Descrizione
Codice corso: EDU-IFCC
ITIL Foundation Certification Course
Programma
Per il programma di dettaglio consultare la scheda pdf scaricabile.
Prerequisiti
Obiettivi
This course is for IT Managers and Practitioners involved in the strategy, design, implementation, and on-going delivery of business-used IT services and for anyone who requires an insight into Service Management best practice.
This course provides students with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach.
-
Rif:
EDU-IFCC
-
DATE:
-
DURATA:
3 giorni
-
COSTO:
900 €
- OFFERTA: 550 €