This course is designed for people who have a working knowledge of how to use Microsoft Dynamics CRM 2015, a basic understanding of Microsoft SQL Server and relational database functionality and understand Microsoft Dynamics CRM 2015 applications. The course is intended for those people who need to customize and configure Microsoft Dynamics CRM 2015 Applications. After completing this course, students will be able to: Design and implement strategies for the creation of Business Units and Security Roles Configure Microsoft Dynamics CRM Users and Teams Describe the principles of customizing the system Create and configure fields for both custom and system entities Create and configure custom entities, including standard and activity entities Design, create and configure relationships between entities Create and configure Views, Charts and Forms for both system and custom entities Implement Field Security and Access Team Templates in Microsoft Dynamics CRM Design, create and configure Solutions in Microsoft Dynamics CRM Design, create and configure Business Rules and Business Process Flows to guide users through their work