The recommended knowledge and skills that a learner should have for the best learning outcome include: •IP networking fundamentals; those topics supported by the Cisco Interconnecting Cisco Network Devices Part 1 (ICND1) course •Operations process knowledge, represented by Enhanced Telecom Operations Map (eTOM) or Information Technology Infrastructure Library (ITIL) training or recommendations •Troubleshooting methodology knowledge or experience as applied to IP network environments •UNIX or Linux operational system experience or general familiarity •Cisco SSPO course

The Operational Foundations for Cisco Service Provider Core Networks (OFCN) v1.0 course is a five-day instructor--led training (ILT) course, intended to help prepare individuals to pass the Cisco CCNP SP Operations certification exams. This course will provide a sound service provider network operations foundation for additional courses and certification exams at the professional level. This OFCN course is designed to introduce Tier 2 and 3 personnel to the service provider network operations environment, including process orientation, and management tools and methods. The course also enables students to practice the primary job roles and tasks.